Caroline founded Food Allergy Aware Ltd in 2013 to enable the food service business to understand and embrace the Food Hypersensitive (FHS) customer. We develop solutions to give businesses the tools, knowledge and expertise to not only manage allergen processes and the labelling regulations, but to take it to the next level and offer a positive customer journey for the FHS diner. In 2019 Caroline won the SOFHT ‘Company of the Year Award’. Caroline and colleague Sally Trice worked together to develop the resources for the RSPH level 2 Food Allergen Management Training and has developed bespoke inhouse workshops for her clients. Caroline has written articles for many industry publications including Garden Centre Forum, and The Caterer.