Associate Director for Grocery & E-commerce research
Nick Carroll, Associate Director for Grocery and e-commerce research
Nick has over seven years of retail research experience with Mintel and oversees our grocery and online retail research, as well as analysing trends and innovations across the wider retail sector. He is regularly interviewed by the BBC and Sky News, as well as national and trade press. This includes this BBC News feature, in which Nick talks about the challenges retailers face because of the increase in returns caused by the pandemic-induced boom in online shopping.