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Privacy Policy


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and any information about an individual from which that person can be directly or indirectly identified.

We collect Personal Information through:

Most of the personal data we process about you comes directly from you. You may give us your name and contact details when filling in forms or corresponding with us by email, phone, mail, in person or otherwise including when you: – • subscribe to our services, products or email alerts; and • buy or express an interest in our products and services (including attending an event).

Automatic collection

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

Collection from other sources

We may collect information about you from third parties and public sources (such as public databases and social media websites). This is to ensure we have accurate, up to date or necessary information for us to communicate with you or to provide the best possible service. The types of information we may collect includes personal details (including name, age, gender and other demographic data) and contact information (including postal address and telephone numbers).

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

• We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at:


There are two primary types of information provided by Food Matters Limited’s customers. The definitions and treatments of these types are as follows: Financial Information – Payment information gathered during the selling of, sponsorship and partnerships, advertising, including but not limited to, company bank details, credit card numbers, financial institutions, and expiration dates – is considered Financial. This information is not distributed under any circumstance. Professional Information – Data that customers provide to Food Matters Limited through various methods of communications with Food Matters Limited is considered professional information that is stored and managed for Food Matters Limited’s internal use. Professional data includes, but is not limited to, name, address, company name, company address, phone number, email address, as well as questions answered on survey or registration forms. Data captured during a customer’s visit to a Food Matters Limited website, and/or during a visit with a Food Matters Limited customer’s website, is also considered professional information and may also be stored for Food Matters Limited’s internal use. Professional information will not be shared with other organisations.


Food Matters Limited defines its customers as follows: • Event attendees and speakers • Event sponsors, partners and participants • Podcast partners Community Members • Enquirers • Speakers • Press • Other individuals with whom Food Matters Limited maintains business relationships or communications


We use the Personal Information that we collect generally to provide you with information about Food Matters events and related Food Matters Limited services. The legal basis for this processing is consent and, in some cases, legitimate interest (to develop our products/ services and grow our business). Additionally, we use this Personal Information to: • When in line with the preferences you have shared with us, provide you with information relating to our services; and • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We use the Device Information that we collect to help us screen for potential risk (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We share your Personal Information with selected third parties to help us fulfil our services to you.

We also use: • Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here: • HubSpot for targeted marketing communications and to send out and manage Food Matters newsletters — you can read more about how HubSpot uses your Personal Information here: • Facebook for targeted marketing communications — you can read more about how Facebook uses your Personal Information here: You can also opt-out of Facebook targeted advertising here: Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at You can opt out of targeted advertising by using the links below: • Facebook: • Google: • LinkedIn:


Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies. View Cookie Policy


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


You have the rights as below: • The right of access to your personal data (to obtain copies of your personal data) • The right of rectification (to have any inaccuracies in your personal data corrected) • The right to withdraw any consents you have given • The right of erasure (to have your personal data deleted) • The right to restrict processing (to limit the use of your personal data) • The right to data portability (to receive and share copies of your personal data with other data controllers) • The right to object to processing (if used for direct marketing purposes) • Rights in relation to automated decision making and profiling (decisions made by automated means) Further information about your rights are available on Information Commissioner’s Office website, here (

Data Subjects’ Rights in California If you are a resident of California you may have a right pursuant to Section 1798.83 of the California Civil Code to obtain certain information about the types of personal data that we have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. Please contact us using the contact information below if you would like to exercise any of your rights explained above in relation to your personal data.


We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purpose of satisfying any legal, accounting, or reporting requirement.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


The Site is not intended for individuals under the age of 18.


This website is maintained by Food Matters Limited. Our offices are located at 107A Hammersmith Bridge Rd, London, W6 9DA, United Kingdom. If you have any questions or concerns about your customer information or your request to opt-out of communications from Food Matters Limited, please contact us via email: or telephone +44 (0)20 3848 9450.