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Uber Eats partners with Postmate’s Serve Robotics to offer self-driving AI delivery services

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2 min read
AUTHOR: Fiona Holland
Serve Robotics in action

Image courtesy of Serve Robotics

Uber has partnered with Serve Robotics to bring robotic delivery to Uber Eats customers in Los Angeles starting from early next year.

Serve Robotics is an on-demand robotic self-driving delivery service which aims to bring more sustainable and contactless food delivery services to consumers. Founded in 2017, it is a project created by the American delivery app Postmates.

The AI company currently delivers in Los Angeles and San Francisco. It aims to improve customer experience and reliability for merchants whilst reducing vehicle emissions.

Dr. Ali Kashani, co-founder and CEO of Serve Robotics said: “Serve Robotics is looking forward to delivering great convenience for Uber Eats merchants and customers.

“Uber is our first commercial partner and will be a strong source of demand for us as we use contactless delivery to power community commerce at scale”.

The robot makes use of Lidar, an advanced sensor to create a virtual picture of the world around them. The robot also boasts an interactive touch screen to communicate with customers.

According to a recent report from AutoEvolution, the bot is all electric, and can store up to 22.7kg. It also can move at maximum speed of 3mph and can travel up to 30 miles with a single charge.

The company is backed by Uber as well as other leading investors including venture capital firm Neo, and early-stage investments company, Long Journey Ventures.

The self-delivery robot was listed as one of Time’s best inventions of the year in 2019.

Sarfraz Maredia, VP and Head of Uber Eats in the US & Canada said: “We are excited to partner with Serve Robotics to test a new kind of delivery in Los Angeles, that’s safe, reliable and environmentally friendly.

“We’re always looking for ways to better serve merchants and consumers, which is why we’re working with the team at Serve to explore the potential of this technology”.


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